# Assets — Dockside Physiotherapy (Victoria BC)

## Reply email
Ah perfect, you caught me just as I was going through emails! Here's the video Hugo put together for you:

{VIDEO_LINK}

It shows why some high ticket patients are going to your competitors before they even get the chance to see you.

Rather than try to explain everything on a video clip, it's a short call to go through things properly. I can do Thursday at 11:30am or 1:30pm (ET), which works best for you?

Speak soon,
Alex

## Video script
[face to camera] Hi Evan, Alex here from Grow Patiently. There's one specific opportunity sitting in front of Dockside Physiotherapy, and it's easier to show you than tell you.

[screen cue: search bar, typing the query] I did what your patients do and searched "physical therapy Victoria BC".

[screen cue: results page] Southislandphysio comes up. So do a few other local clinics, and a stack of directory sites like HealthHives and TrustAnalytica. Dockside isn't in those answers at all. Same story when I asked for the best and the top rated clinics in Victoria.

[screen cue: your Google Business Profile] What makes that frustrating is your profile. 4.9 stars from 261 reviews. Anyone who already knows your name finds you and books. The patient who doesn't know your name yet never gets that far, because the answer they're handed doesn't include you.

[screen cue: the audit doc] Here's the picture of the fix. Right now an AI assistant is answering a question about physiotherapy in your city, and your clinic isn't one of the names it reaches for. We restructure your pages and your local signals so that you are.

We get our clients consistently outranking their competition in both Google and AI search.

We work with private healthcare clinics across the US, UK and Canada, and AI search is the single biggest opportunity any of them have right now.

If you want to see the whole thing, we'll walk you through it in 15 to 20 minutes. Thursday 3 September at 11:30am New York time, or Friday 4 September at 11:30am. Either one is on our live calendar.

Thanks Evan.

## Recap line (for follow-ups)
Dockside Physiotherapy doesn't appear at all for "physical therapy Victoria BC" or its top rated variants, while Southislandphysio and a run of directory sites fill those answers, despite a 4.9 star profile with 261 reviews.

## Slots offered
- Thursday 3 Sep, 11:30am (New York time)
- Friday 4 Sep, 11:30am (New York time)


## Confidence notes
- No search volume was confirmed for "physical therapy Victoria BC", so no traffic or patient-count figure is claimed anywhere in the email, script or doc.
- No SEMrush authority score or organic keyword count was available for the domain, so the SEO section is limited to the visibility checks and the Google Business Profile data we did confirm.
- Client rank is null on all three queries checked, which we state as "not visible" for those queries rather than as an overall ranking claim.
- Their Google Business Profile is a genuine strength (4.9 from 261 reviews) and is framed as an asset that makes the gap fixable, never as a weakness.