{
  "slug": "illummacom",
  "domain": "illumma.com",
  "status": "soft_no",
  "routed_reason": "soft_decline",
  "first": "Ken",
  "clinic": "illumma.com",
  "sender": "Hugo",
  "eaccount": "hugo.trace@the-growpatiently.com",
  "lead_email": "ken@illumma.com",
  "reply_to_uuid": "01a06d30-dfa6-7a72-81b7-07066b9b20be",
  "reply_text": "Not interested   Sent from my iPhone    On Sep 4, 2026, at 11:05\u202fAM, Hugo Trace <hugo.trace@the-growpatiently.com> wrote:      \ufeff Hey Ken,     What's the best number to reach you on?     Speak soon, Hugo \n \n   On Tue, September 1, 2026 5:41 PM, Hugo Trace  < hugo.trace@the-growpatiently.com >  wrote: \n   \n     \n      Apologies for disturbing you, Ken - Running ketamine protocols for grief and bereavement, not just the usual depression and PTSD list. Wider indication range than most Austin ketamine clinics touch.     But I was surprised to see ChatGPT recommending your competitors before you. Patients are asking it where to go before they ever search your name.     We make you the one it recommends - one beta tester per area this round. Yours is open. Interested?     Hugo",
  "reply_ts": "2026-09-04T16:11:34.000Z",
  "closed_utc": "2026-09-04T16:12:19Z",
  "created_utc": "2026-09-04T16:12:19Z",
  "followups_sent": [],
  "sent_body": "Understood, Ken. I'll leave it there.\n\nIf ketamine access in Austin ever gets harder to fill, you know where we are.\n\nHugo",
  "setter_note": "Said not interested. Closed courteously, see sent_body for what actually went out. NOT blocklisted, still mailable later. No card raised, this is not a new lead."
}