{
  "slug": "shawca",
  "domain": "shaw.ca",
  "status": "soft_no",
  "routed_reason": "soft_decline",
  "first": "Darbyhoneyman",
  "clinic": "shaw.ca",
  "sender": "Hugo",
  "eaccount": "hugo@the-growpatiently.com",
  "lead_email": "darbyhoneyman@shaw.ca",
  "reply_to_uuid": "01a103a4-6051-78b8-9582-83db7c1bda42",
  "reply_text": "Hi,\n\nI am now retired.\n\nThank you,\nDarby\n\n> On Oct 3, 2026, at 11:17\u202fAM, Hugo Trace <hugo@the-growpatiently.com> wrote:\n> \n> Hey Darby,\n> \n> What's the best number to reach you on?\n> \n> Speak soon,\n> Hugo\n> On Wed, September 30, 2026 6:14 PM, Hugo Trace <hugo@the-growpatiently.com <mailto:hugo@the-growpatiently.com>> wrote:\n>> Apologies for disturbing you, Darby - Expert Physio pulling referrals from over 300 physicians across the Lower Mainland - when that many doctors trust you with their patients, that's a quieter and stronger endorsement than any testimonial on the Burnaby site.\n>> \n>> But I was surprised to see ChatGPT recommending your competitors before you. Patients are asking it where to go before they ever search your name.\n>> \n>> We make you the one it recommends - one beta tester per area this round. Yours is open. Interested?\n>> \n>> Hugo",
  "reply_ts": "2026-10-03T21:20:25.000Z",
  "closed_utc": "2026-10-03T21:22:16Z",
  "created_utc": "2026-10-03T21:22:16Z",
  "followups_sent": [],
  "sent_body": "Thanks for letting me know, Darby, and congratulations on retiring. I'll leave it there. All the best with whatever comes next.\n\nHugo",
  "setter_note": "Said not interested. Closed courteously, see sent_body for what actually went out. NOT blocklisted, still mailable later. No card raised, this is not a new lead."
}